Refund policy

Every Adam Gormley print is made to order, so we're unable to accept returns or offer refunds for change of mind. Please check your print size, finish (paper, canvas or aluminium) and image carefully before ordering. If you're unsure about anything, we're happy to help at adam@adamgormley.com.au.

Damaged in transit

We pack every print with care, but if your order arrives damaged we'll replace it free of charge. To qualify:

1. Email rhondda@adamgormley.com.au within 7 days of delivery.
2. Include your order number and photos of both the packaging and the damaged print.
3. Please keep the print and packaging until we've reviewed your claim.

Once your claim is approved, we'll arrange a replacement print at no cost to you. We'll usually respond within 5 business days.

Faulty or incorrect items

If your print has a manufacturing fault, or you received the wrong item, please contact us within 7 days with photos and your order number, and we'll make it right.

Your rights under Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this policy limits those rights.

Contact

Adam Gormley Photography
Eacham St, Little Mountain QLD 4551, Australia
rhondda@adamgormley.com.au